Winkart.in (Site) is owned by Winkart E Business Services. Winkart.in reserves all the right to change the nature of this business terms and conditions at any time, and to revise these T&C from time to time without any notice/prior information.

Winkart.in request to our users to check these terms and conditions periodically. These terms and conditions may periodically have changed since your last visit to our website. By Using the site, you indicate your acceptance of these terms and conditions and you agree to accept those changes whether you actually reviewed or not. Users who violate these T&C will lose their access from this website.

Pricing and payment terms:

Prices include GST but exclude delivery cost which will be automatically added (at the cost shown) to the total amount due when you view item in your shopping basket and have selected your chosen different delivery method.

Prices and delivery costs are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a dispatch confirmation.

Payment for all orders must be made by credit card/ debit card/net banking/UPI/ Cash on delivery.

You should be aware that online payment transactions are subject to validation checks by your card issuers or your bank and we are not responsible if your card issuer / your bank declines to authorize payment for any reason

Product Policy

While Winkart.in and our affiliates do our best to ensure that the information viewed on our website is as accurate and error-free as possible, mistakes do occur. We do not warrant the product descriptions, and all other content of this website to be entirely accurate, complete, reliable, current, or error-free.

Additionally, barring any pricing inaccuracies, items in your shopping cart should always reflect the most recent price, as is also displayed on the item’s product detail page. Please note that this price may differ from the price shown for the item when you first place it in your cart.

Shipping and Delivery Policies

  1. All orders will be shipped within 1 Days.
  2. Shipping is free on purchases above INR 500/-
  3. Shipping charges will be applicable if order value less than INR 500/-
  4. Orders are delivered within 1 to 7 working days. 
  5. Delivery of all orders will be duly done to the address as mentioned by customer at the time of placing the order.

Logo and Name Restriction

This Website is controlled and operated by Winkart E Business services. All material on this site, including images, illustrations, audio clips, and video clips, are protected by copyrights, trademarks, and other intellectual property rights that are owned and controlled by us or by other parties that have licensed their material to us.

Winkart logo, name, design are All RIGHTS RESERVED.

All other trademarks, product names, and company names or logos cited herein are the property of their respective that company.  You may not reproduce, perform, create derivative works from, republish, upload, post, transmit, or distribute in any way whatsoever any Materials from the Site without written permission.

Account and Registration Obligations

“Your Information” is defined as any information you provide to us in the registration, buying or listing process, in the feedback area or through any email feature. We will protect Your Information in accordance with our Privacy Policy. If you use the Site, you are responsible for maintaining the confidentiality of Your Account and Password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under Your Account or Password. Winkart.in shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account.

You also agree to:

Provide true and accurate information about yourself as prompted by winkart.in registration form.

  • Maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, incomplete, or not current or if Winkart.in has reasonable grounds to suspect that such information is untrue, inaccurate, not current or not in accordance with the User Agreement, Winkart.in has the right to indefinitely suspend or terminate your membership and refuse to provide you with access to the Site.

Cancellation by Winkart.in

Please note that there may be certain orders that we are unable to accept and proceed in that situation we must cancel that order. We reserve all the right, at our sole discretion, to refuse or cancel for any order for any reason. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information

Cancellations by the Customer

In case we receive a cancellation notice and the order has not been shipped by us, we shall cancel the order and refund the entire amount minus the gateway charge if you have used it. The orders that have already been shipped out by us will not be cancelled and you will have to check our Return Policy on those orders.

Return and Refund policy:

In case the product you received is ‘Damaged’, ‘Defective’ or ‘Not as Described’, our Friendly Returns policy has got you covered.

You can conveniently initiate the return on our Website/Mobile site. We will ensure you get a resolution as quickly as possible. Our Returns policy may vary slightly depending on the product.

ALL products are eligible for return under our 7 Day Replacement Guarantee.

In case you receive a product with a manufacturing defect, please raise a return request within 7 days of delivery.

However, if you receive an incorrect / damaged / different product or one with missing accessories, please raise a return request within 24 hours of delivery.

In case you receive a product with a missing, incorrect, or faulty accessory, you will be given a replacement accessory instead of the entire product.

Please make sure that the product is in the original packaging with all the accessories it came with. You may be asked to share images of the product and the packaging received for us to determine the damage or defect prior to approving the return request.

The free replacement will be shipped only once the original order is returned.

A replacement will be issued only if:

– It is found to be defective 

– It is determined that the product was not damaged while in your possession

– The product is not different from what was shipped to you

– The product is returned in original condition (with brand’s/manufacturer’s box, MRP tag intact, user manual, warranty card and all the accessories therein)

Ineligible products:

– Products that have a defect after 7 days. Please raise a warranty claim or service request in this case with the authorized service partner

– If you receive an incorrect / damaged / different product and bring it to our notice beyond 24 hours of delivery

– Products that have been mishandled and therefore damaged

– If you have ordered the product by mistake and not cancelled the order before dispatch

Damage Claims or Shortages Important Notice

Any claims for damage and/or shortages must be reported in 48 hours without exception. Be sure to check your deliveries upon receipt. You agree to our Return Policy with the acceptance of these Terms and Conditions

Credit card / Debit card users:

Users are agree and confirm that the credit card and debit card details provided by you for availing of services on Winkart.in will be correct and accurate and you shall not use the credit card or debit card which is not lawfully owned by you, i.e. in a credit card  and debit card transaction, you must use your own credit card or debit card . You further agree and undertake to provide the correct and valid credit card and debit card details to Winkart.in. The above shared information will not be utilized and shared by Winkart.in with any of the third parties unless required for fraud verifications or by law, regulation or court order. Winkart.in will not be liable for any credit card or debit card fraud. The liability for use of a card fraudulently will be on you and the onus to ‘prove otherwise’ shall be exclusively on you. We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.

Fraudulent/Declined Transactions

Winkart.in reserves the right to recover the cost of goods, collection charges and lawyers fees from persons using the Site fraudulently. Winkart.in reserves the right to initiate legal proceedings against such persons for fraudulent use of the Site and any other unlawful acts or acts or omissions in breach of these Terms and Conditions.

Governing laws

The terms mentioned here are governed by and constructed in accordance with the laws of India without reference to conflict of laws, principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at Chennai.

Jurisdictional Issues/Sale in India Only

Unless otherwise specified, the material on Winkart.in is presented solely for the purpose of sale in India. Winkart.in makes no representation of the materials that are appropriate or available for use in other locations/countries other than India. Those who choose to access this site from other locations/countries other than India do so at their own will and we are not responsible for supply of goods/refund ordered from other locations/countries other than India, in compliance with local laws.

Disclaimer

The Terms and Conditions for any Contest shall be separately available on the Site. In the event of any conflict between these T&C and the Terms and Conditions pertaining to any Contest, former terms and conditions shall prevail.

Winkart.in and its affiliates will not be responsible or liable for any special, incidental, indirect or consequential damages of any kind in connection with this agreement, products purchased, orders cancelled, even if we have been informed in advance.